FAQs

Frequently Asked Questions

If you took SFL courses on the 3rd edition, before November 2020, your certificates are still available, but must be printed from that website. Click Here to navigate to the 3rd edition.

You can only print a certificate if you completed the registration process (or logged into your account) and scored 80% or higher on the post assessment.

Once you have completed the post assessment, click the Continue button to return to the course page. There, you will see a button at the top of the page that will allow you to download and print your certificate.

If you viewed a course and its materials without registering, you will not be able to take the post assessment, receive a certificate of completion, or earn continuing education credit. Registration only needs to be completed once in order to take the post assessment for any or all of the courses.

If you have completed a Smiles for Life course and need to print another copy:

  1. Login to your account and navigate to the My Account page.
  2. Scroll until you see the course for which you would like to print another certificate. 
  3. On the right hand side, you will see a small button in the shape of a certificate or a drop down menu. Click the course button to view your certificates in the second column and click the certificate you wish to download and print or save.

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